Emergency – Getting Home


In cases of emergency, seen or unforeseen, an advance plan can be helpful for fast thinking.  There are a number of ways to be prepared in advance, as much a possible.  Some steps that can be taken follow.  Call 911 when an immediate emergency needs attention specifically for you.

Emergency Ride Home:  Register for the Emergency Ride Home program that provides a no charge taxi ride home if you have taken alternative transportation to work.  https://gotriangle.org/erh

ReadyNC:  Get the ReadyNC app for your phone and tablets or find information on the up to date website.  https://readync.org/EN/Index.html

OC Alerts:  Become part of the Orange County Alert system.  Simply sign up and receive emergency notifications.  https://member.everbridge.net/index/453003085611768#/login

Ready Orange:  Find information specific to Orange County, NC regarding immediate concerns in the area.  http://www.orangecountync.gov/departments/emergency_services/disaster_emergency_preparedness.php

Town of Chapel Hill:  The Town of Chapel Hill’s website has immediate information regarding emergencies in the area.  https://www.townofchapelhill.org/

Media:  Listen to local radio and television stations for updates.  The Town of Chapel Hill has a selection of social media accounts that will keep you up to date on current conditions.

Chapel Hill Transit:  Stay tuned to the Chapel Hill Transit websites for latest bus route changes, additions or closings.  https://www.townofchapelhill.org/town-hall/departments-services/transit/inclement-weather

Go Triangle Emergency Preparedness:  Go Triangle is a resource with good information for being prepared in times of emergencies.  Go Triangle Emergency Preparedness

Getting Around the Region – Traveling Outside of Chapel Hill – provided by Chapel Hill Transit

GoSmart provides options for getting around the Triangle region in North Carolina. Transit. Rideshare. Bike. Walk. Telework. No matter where in the region (Durham, Orange and Wake Counties), they’ve got information and resources for you.

GoTriangle provides regional public transportation service to Raleigh, Durham, Chapel Hill, RDU Airport, Cary, Apex, Hillsborough, and Wake Forest with connections to Chapel Hill Transit, Durham Area Transit Authority and Capital Area Transit in Raleigh.

GoDurham provides fixed route and demand responsive service throughout the City of Durham with connections to GoTriangle.

Duke Transit provides bus service throughout the Duke University campus and health system in Durham.

GoRaleigh provides fixed route and demand responsive service throughout the City of Raleigh with connections to GoTriangle.

Wolfline provides bus service on and around the campus of NC State University in Raleigh.

Orange County Public Transportation, operating as the Orange Bus, provides a variety of public transportation services to the citizens of rural Orange County.

Chatham Transit Network offers public transportation around Chatham County, in the towns of Siler City and Pittsboro, to Chapel Hill and back, and to medical appointments.

Piedmont Authority for Regional Transportation (PART) provides regional transportation services for Guilford, Forsyth, Davidson, Alamance, Randolph, and Rockingham Counties.

Amtrak provides interstate rail service to locations throughout the east coast from stations in nearby Durham, Cary, and Raleigh.

MegaBus provides daily express bus service from downtown Durham to Washington, D.C., Richmond, VA, and Charlotte, NC.

Chapel Hill Transit Makes August Service Adjustments

Service changes begin Monday, August 12, 2019

Chapel Hill Transit will implement service adjustments as part of its August service schedules to increase reliability, meet ridership demands and improve connections to employment and retail centers. The increased service is being funded by the Orange County Transit Plan, which has been providing funding for transit service improvements for Chapel Hill Transit since 2013. These changes will take effect on Monday, August 12, 2019.

More Service: 

NS Route – adding AM peak trips (7:00 a.m. – 9:00 a.m.) between Eubanks Park and Ride and UNC Hospital, to ease overcrowding and increase travel options.

CM and CW Routes — extending all evening trips (7:00 p.m. – 9:30 p.m.) on both routes to operate in both directions between Chapel Hill, Campus and Carrboro.

HS Route — new routing will serve Rogers Road, High School Road and Homestead and extend to serve the University, UNC Hospital, Campus, Smith Level Road and Culbreth Road, to provide better access to employment, community facilities and schools along the route. The route will operate weekdays from 6:00 a.m. to 7:45 p.m., 60-minute frequency. Route will not serve Seawell School Road between Estes Drive and High School Road. The last day of service for the two stops on Seawell School Road will be Friday, August 9, 2019. 

Chapel Hill Transit will also implement some schedule and route adjustments effective Monday, August 12, 2019. Chapel Hill Transit generally makes changes to its schedules in January, May and August, in response to ridership trends, changing traffic patterns and growth in the area.

Service Adjustments:

A Limited — will be eliminated due to lower ridership demand on Hillsborough Street and increased service on the NS route. The A, NU and HS routes will serve Hillsborough Street.

D Route — to improve frequency and eliminate overcrowding in a high‐ridership corridor, the route will terminate at UNC Hospitals starting August 12, 2019. This improvement will allow for additional D trips serving the University, UNC Hospital, Franklin Street, Elliott Road and Blue Hill District between 6:30 a.m. to 9:30 p.m. The route will not serve Culbreth Road (served by extension of new HS route) and Smith Level Road (served by J route and new HS route extension). Last day of D route service on Culbreth Road will be Friday, August 9, 2019. 

NU Route — weekday and weekend service will resume on Monday, August 12, 2019.

 U Route — weekend service will resume on Saturday, August 17, 2019.

Bus Stops — the stops on Hillsborough Street at Midtown Market (Hunam Chinese) and between the Mobil gas station and Lloyd Tire (#3246 & #3247) will be eliminated due to safety concerns, very low usage and the availability of several surrounding stops. The stop at Pittsboro Street and University Drive (#3224) will not be served by the CW route (weekday and weekend) due to safety concerns, however other routes will continue to serve this stop.

​Safe Rides — Service will resume on Thursday, August 22, 2019, and will operate on Thursday, Friday and Saturday evenings when the University is in session.

EZ Rider — will operate Monday-Friday from 5 a.m. to 11:17 p.m., Saturdays from 8:15 a.m. to 11:17 p.m. and Sundays from 10:38 a.m. until 11:17 p.m. (Premium Service will operate on a space-available basis from 9:30 a.m. to 4:00 p.m.).

August schedules are will be available on our website at chtransit.org the week of July 8, 2019 and printed schedules will be available on buses by the week of August 5, 2019.

Updating the Bus Fleet

With investments from our funding partners (Town of Chapel Hill, Town of Carrboro and University of North Carolina at Chapel Hill), Orange County Transit Plan funds and federal/state grants we have purchased 36 new low-floor buses over the past three years, retiring some of the oldest buses in our fleet. We will also place an order for three (3) electric buses this fall and will also continue to seek funding to expand our electric bus purchases.

Bus Stop Improvements 

Sidewalk, shelter and other improvements for 18 stops will be undertaken over the summer and fall to ensure stops meet Americans with Disabilities Act (ADA) requirements and to improve the customer experience. An additional 20 stops will be reviewed for sidewalk and shelter improvements this fall. We will also be testing some new shelter styles and new solar powered real-time bus information signs at stops throughout the system

Please contact a Customer Service Representative at 919.485.7433 or via email at chtransit@townofchapehill.org with any questions.